At NextPath Solutions (SMC-Private) Limited, customer satisfaction and legal clarity are important. This policy explains our rules regarding refunds and product support.
All products sold on our website are distributed under GPL and are unsupported by default. This means:
We do not provide installation, setup, or compatibility support
No premium updates or license keys are included
All products are meant for developers or users with basic technical knowledge
You may contact us only if the file is broken or incomplete.
You are eligible for a refund only if:
The downloaded file is corrupt or fails to install
The product is completely different from its advertised description or demo
Our team is unable to resolve the issue after verification
Refunds will not be provided in the following cases:
You do not have the required technical knowledge
You expected premium updates or support from original developers
You changed your mind after purchase
Product is incompatible with your server or theme
Files were already downloaded successfully
Freelance service fees are non-refundable once work has started, unless agreed in writing.
We do not guarantee any specific business results, income, ranking, or sales. Our role is only to deliver the technical work as described.
To request a refund, please contact us within 3 days of your purchase with:
Order number
Details of the issue
Screenshots or error logs if possible
📧 Email: support@nextpathsolutions.pk
📱 WhatsApp: +92 310 4164553