We ensure that all projects are completed within a maximum of one week. However, if any additional services or customizations are required, we can discuss a timeline and associated charges accordingly. 

No, there are no hidden charges. We are transparent with our pricing. The charges for services are clearly stated in each package, and any additional costs for customizations will be communicated upfront. 

Yes, you can request additional services or customizations. These will be subject to extra charges depending on the scope of the request. Please reach out to us for a personalized quote. 

We provide ongoing support after the project completion. If you need assistance or face any issues, feel free to contact us. However, if the issue requires additional work or customization, there may be extra charges. 

If you decide to cancel the project, we will retain 20% of the payment as our service fee. The remaining balance will be refunded to you. Please note that any government-related fees or other external charges are non-refundable. For example, if you pay $100 for a service, and $50 is a government fee, we will retain 20% of the remaining $50 as our service fee ($10), and refund the rest. 

Yes, you can switch between packages. The new package will be adjusted based on the services you’ve already received, and the remaining balance will be calculated accordingly. 

Yes, we offer free consultations with every package. Our expert team will provide valuable insights to help you grow your online business and make the most of our services. 

Our packages are designed to cater to different business needs. If you’re unsure about which package is best for you, feel free to contact us for a free consultation, and we’ll guide you based on your requirements. 

We offer ongoing support even after your store is live. You can contact us for any assistance, updates, or troubleshooting. Please note that while some support may be included in your package, additional services may incur extra charges.

Yes, our services are customizable based on your business needs. We understand that every business is unique, and we work with you to ensure that the services align with your goals and target audience. 

Store maintenance services are not included in the Starter package, but we do offer separate maintenance packages that cover everything from product updates to technical support. You can contact us for more details on these services. 

Yes, once the project is completed and payment is fully processed, you will own the website and all its content. We provide you with full access to the backend of your store, allowing you to make any updates or changes as needed. 

You may cancel your service package, but please be aware of the 20% service fee retention. If you choose to cancel the project, the refund will be processed after deducting the applicable charges, and the remaining amount will be refunded to you. 

If you encounter any technical issues after your store goes live, you can reach out to our support team. Depending on the nature of the issue, we may resolve it at no additional charge, or provide an estimate for any extra work required.